Shipping &
Delivery
We aim to dispatch items 1-2 days from confirmation of your order. You will receive an email when your items are dispatched with a tracking number. Shipping costs vary according to region of delivery. We ship globally with DHL Express & FedEx:
UK £10
Europe £30
Rest of the World £35
Please note that the above delivery times are based on our shippers estimated delivery times and Whiteread is not liable for shipping delays after items have been dispatched. All EU/international orders are liable for import Tax and Duty, this is to be paid by the customer.
We aim to dispatch items 1-2 days from confirmation of your order. You will receive an email when your items are dispatched with a tracking number. Shipping costs vary according to region of delivery. We ship globally with DHL Express & FedEx:
UK £10
Europe £30
Rest of the World £35
Please note that the above delivery times are based on our shippers estimated delivery times and Whiteread is not liable for shipping delays after items have been dispatched. All EU/international orders are liable for import Tax and Duty, this is to be paid by the customer.
Returns
To make a return please contact us first, via info@whiteread.co.uk stating your order number and items you wish to return. We will then be in touch with the next steps.
To make a return please contact us first, via info@whiteread.co.uk stating your order number and items you wish to return. We will then be in touch with the next steps.
Returns Policy
Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage. When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.
Unfortunately, we cannot refund or exchange used or customer damaged items (statutory rights not affected). Please note that we are not responsible for return postage. When you return goods, please retain proof of posting from your shipper. Without this we cannot be responsible for any items that fail to reach us.
General Enquiries
If you have any questions, please don't hesitate to contact us by email info@whiteread.co.uk and we will aim to respond as quickly as possible.
If you have any questions, please don't hesitate to contact us by email info@whiteread.co.uk and we will aim to respond as quickly as possible.